Lucia Grauman, LCSW


Fees & Policies

Fees & Policies


Most insurance plans that allow out-of-network services will reimburse you, in whole or in part, for our sessions. When looking into your insurance coverage, be sure to clarify that you are inquiring about your out-of-network outpatient mental health benefits. I provide a receipt for services rendered, which you can submit to your insurance company for reimbursement.

Cancellation Policy

Once we have decided to work with one another, I ask that you honor a 48-hour cancellation policy. For example, if our appointment is on Thursday at 1:00 pm, then you will need to cancel by Tuesday at 1:00 pm, to avoid being charged for the session. This way I am able to give the appointment to someone else.

If something comes up that makes it difficult or impossible to give me 48 hrs. notice, I will offer an alternative day/time as a “make-up” session, if my schedule allows. If you attend your “make-up” session, then you will not be charged for the original cancellation.


Generally, I am able to return phone messages within 24 hours of the time of your call.  If you call on the weekend, I may not be able to return your call until the following business day.  If I am on vacation, and am unable to receive or return messages, I will provide you with the name of a colleague, if you need to speak with someone in my absence.


In the case of a life-threatening emergency, call 911 or proceed to your local hospital emergency room.

You really are one of a kind and will bring a new group of people hope and happiness that they never knew was obtainable in their lives. I have you to thank for that in mine!